Training

Our training division aligns your training needs with your business goals and objectives as well as the company’s values and culture. Let us tailor a training program to match your organization's needs either by adapting an existing program or developing a new one. We can assist with one or more of the steps involved in the development process: consulting, training audit needs assessment, design & development, implementation and evaluation.

Delivered by dynamic instructors, our professional skills training encompasses an interactive environment focusing on communication through writing, presenting, facilitating, negotiating & influencing.

Over 3000 students have transformed their careers in THREDZIT classrooms. Through our comprehensive and flexible consumer programs, our students advance in their jobs or find new careers because being a THREDZ IT alumnus means you’re a proven professional, the best of the best.

Our Education Consultants

THREDZ IT Education Consultants work directly with you to select or customize the program that is right for YOU. Our Education Consultant will conduct a Career Assessment that will help them understand your specific situation so they can use their industry knowledge and expertise to guide you into the program that best fits your needs and goals. Our Instructors

THREDZ IT employs the most experienced and qualified instructors in the industry. In fact, our instructors cannot lead a class until they have achieved certification on the technology covered in that class. According to over student evaluations, THREDZ IT consistently outperforms benchmark peer IT training companies in instructor performance, courseware quality and facility satisfaction.

Our Programs

THREDZ IT training programs are based on our corporate clients’ hiring needs. With our clients’ input, we tailor our training programs to the needs of the industry, giving our students a distinct advantage. Plus, our programs are short and intensive so you can get the critical skills and prepare for the certifications you need to enter the job market.

As an individual looking to improve your skills or get your career started in the Information Technology you will gain knowledge through a balanced learning approach, empowering you to increase your workplace competence and gain a professional advantage.

IT Help Desk Training

Many BPO organizations do technical help desk support for their customers. This support requires technically-skilled professionals who can answer queries on products and services of the client companies.THREDZ IT designs and delivers technical training programs that equip agents in BPO organization with requisite skills.

Floor Support

THREDZ IT trainers are taking on the role of floor monitoring and coaching agents while they are handling clients. This helps agents develop customer skills that go beyond good communication.

Refresher Training

Experienced trainers from THREDZ IT are providing refresher training to agents who have been on the floor for six months or more, enabling them to work on the errors and further improve the quality of their performance.

Bridge Programs

These courses are designed for agents recruited by ITES-BPO companies who have minor deficiencies and cannot move straightaway into process training and the shop floor.