BPO

Here's your gateway to maintaining everlasting connections with your valuable customers!

• LIVE CHAT
• MAIL SUPPORT
• TICKET MANAGEMENT
• FORUM MANAGEMENT

Wonder why, even with the best of everything, you fail to maintain the #1 position in your customer's eyes? There is only one reason – lack of communication!

You lose your customer because you could not entertain him – never had the time to understand him – because your business and competencies did not let you!

We understand that ignoring your customer leads you nowhere in today's bloodthirsty business domain. If your customer chooses you over the competition, he thinks high of you and expects you to be available when he is in need. Being a good entrepreneur, you just can't afford to lose him for silly reasons like you could not find time for him!

At THREDZ IT PVT LTD, as your offshore business outsourcing partners, we believe that every problem has a possible solution. We work upon it with a goal to delight your customers in the first place and relax you of customer interactions

With our customized portfolio of cost effective, high quality offshore BPO services, we complement your unique business needs. Our expert professionals look after your customers, giving you ample time to concentrate on core competencies driving your business. We help to bridge the gap between your business and customer's requirement through our exclusively designed BPO solutions, enhancing not only your corporate image, but also promising higher ROI to you.

THREDZ IT PVT LTD BPO solutions are a result of expertise and experience. When you outsource your business to us, we impart a lively feel to it through diverse communication platforms – right from live chat to emails and tickets to forums. Our proven track record testifies heaps of out of the box benefits you derive from making your presence more interactive, more vivacious, and more full of life!

VIRTUAL ASSISTANCE

Virtual Assistance as the very name suggests, is the idea of hiring such professionals, who will take care of the entire administrative tasks of your business – right from the simplest letter drafting to the management of most complex corporate events – the interesting thing being its completely virtual nature!

Confused? No issues! Virtual Assistants or Back Office Assistants are the people who work for you from elsewhere, and you might never even get to see them. They are proficient in their respective domains and you would find apparently no difference between a presentation made by your office personnel and one made by your ‘you-will-never-see-me-yet-I'm-there' back office assistant. When you outsource your complete office work to a professional Virtual Assistant, you get relaxed of things you can't even imagine. He'll be there to take care of your meetings, fix up appointments for you, make presentations, work out your billing and payments tasks, write content for your notices, press releases, blogs, and even take care of your research related works.

In simpler words, your Virtual Assistant works round the clock assisting you with every possible work you may require at our office. He speaks your language, and understands your corporate culture. The best thing is he frees you of every possible workload that can be handled online, thus imparting you ample time to devote to your core business.

With offshore Virtual Assistance from THREDZ IT PVT LTD, you will never have to rethink. Whether you are a growing organization or an established one, whether your tasks are simple and secretarial (databases, spreadsheets, mail shots, PowerPoint presentations, word processing) or complex and strategic (email management, event management, strategic planning and other virtual office management practices), we offer a wide array of services to cater your specific needs.

Our portfolio of offshore Virtual Assistance services includes

Editing and Writing services

Audio transcription, Desktop Publishing and Bookkeeping

Content creation, Press Release and Submissions, Blog Creation, Auto Responders

Specialized tasks like Translation, Website Design

Event management, Promotion & Research

Firewall Configuration Support

Project Management tasks

Research on any topics with reports

All types of secretarial tasks

So next time you crack that huge deal through your well made presentation, do take time out to acknowledge your Backdoor Assistant, who continues to work 24 hours on mouse clicks, promising yet bigger deals for you – through the back door without even seeing you!